Backbone Directory: 360networks

360networks focuses on the western United States with a 17,200 mile network reaching more than 40 Tier 1 to Tier 4 markets.

by Jeff Goldman [September 12, 2007]

360networks was founded in 1987 as the telecom construction division of Ledcor Industries. In 1998, 360networks became a service provider, with the aim of building a global optical network. The company went public in 2000—just in time to get hit by the dot-com boom and become one of the first telecom companies to file for bankruptcy in 2001.

Still, being first to go bankrupt did come with a benefit—the company went through the restructuring process quickly enough to be able to acquire some other telecom companies' assets when they began filing for bankruptcy. Most significantly, the company acquired Canada's Group Telecom in 2003, then sold it for a profit 18 months later—which brought 360networks out of debt. The company is now privately owned and debt-free.

Also in 2003, the company acquired Dynegy's US network and Touch America's private line and Internet businesses—and in 2004, 360networks purchased assets from Corban Communications.

360networks is now focused on the western half of the United States with a 17,200-mile fiber network that reaches more than 40 major markets, ranging from Tier 1 to Tier 4.

Backbone routers are located in Laurel, MT; Denver, CO; Salt Lake City, UT; Los Angeles, CA; and Portland, OR.

Available products and services include Dedicated Internet Access (DIA) at speeds of T1, DS3, OC3, OC12 and GigE port level; wavelength services; optical point-to-point service and colocation—as well as the company's wholesale VoIP solution, VoIP360.

Key strengths of the network include the following:

• Up to full gigabit Ethernet transport
• A combination of high network availability and low latency
• Flat and usage-based burstable options available
• Access to 46 offices serving ILEC and CLEC
• Multiple route diversity options
• 24/7 monitoring and support

Markets served:
Albuquerque, NM; American Falls, ID; Basin, WY; Bend, OR; Billings, MT; Bismarck, ND; Boise, ID; Bozeman, MT; Burns, OR; Butte, MT; Casper, WY; Cheyenne, WY; Chicago, IL; Clarkston, WA; Colorado Springs, CO; Dallas, TX; Denver, CO; East Wenatchee, WA; Eugene, OR; Fargo, ND; Great Falls, MT; Helena, MT; Klamath Falls, OR; La Grande, OR; Las Vegas, NV; Los Angeles, CA; Minneapolis, MN; Missoula, MT; Phoenix, AZ; Portland, OR; Pullman, WA; Sacramento, CA; Salt Lake City, UT; Santa Fe, NM; Seattle, WA; Spokane, WA; St. Cloud, MN; Tucson, AZ; Walla Walla, WA; Yuma, AZ

Corporate Contact Info:

	Executive:	Rob Frasene, President
	Headquarters:	2401 4th Ave, 11th Floor, Seattle, Washington 98121
	Voice:	206-239-4360
	Fax:	206-239-4365
	Montana Office and Phone:	130 Main Street North, 3rd Floor, Butte, Montana, 59701 (406) 496-6500
	Colorado Office and Phone:	867 Coal Creek Circle, Suite 160, Louisville, Colorado, 80027 (303) 854-5000
	Acceptable Use Policy:	http://www.360.net/Customer_Care/Acceptable_Use/
	Technical Inquiries:	800-590-1025 or sales@360.net
	ISP Services:	http://360networks.com/default.asp?ID=1
	Network Map:	http://360networks.com/default.asp?ID=11
	Sales:	800-609-1025
	Sales E-mail:	sales@360networks.com
	Support:	(800) 609-1025 or (406) 327-1793
	Customer Service E-mail:	customer.service@360networks.com
	SLA:	http://360networks.com/default.asp?ID=35
	Tariffs:	http://360networks.com/default.asp?ID=21
	Acceptable Use Policy:	http://360networks.com/default.asp?ID=14