|
|
|
|
|
|
| ISP Resources |
| ISP-Lists ISP Glossary ISP News The List ISPCON Events Free Newsletters |
|
|
|
||
| internet.commerce | ||
|
Partner With Us |
Trouble
Ticketing Systems
Directory
Quick Reference Chart
|
|
|
|
|
|
|
|
| Best
Practical RT READ PROFILE |
|
|
sales@ bestpractical.com |
|
Open
source, flexible ticketing solution with an active user community.
|
Free
|
| Bugzilla READ PROFILE |
|
|
contact |
|
Designed
for bug tracking, but works for trouble ticketing and a lot more.
|
Free
|
| ConnectWise
PSA READ PROFILE |
|
|
info@ connectwise.com |
|
More
than a ticketing system: CRM, sales force automation, and more.
|
$795
per user, with unlimited clients
|
| HEAT
Product Suite READ PROFILE |
|
|
sales@ frontrange.com |
|
Ease
of use, including customization and automation of tasks and business
rules.
|
Prices
are not published
|
| Intec
Customer Management READ PROFILE |
|
|
info@ intecbilling.com |
|
Integrated
ticketing and billing solution provides a single view of all customer
information.
|
Prices
are not published
|
| Kayako
SupportSuite READ PROFILE |
|
|
kayako.com |
|
Integrated,
module-based solution focused on flexibility and affordability.
|
$499.95
to purchase;
$39.95/month to lease |
| KnowPlex READ PROFILE |
|
|
sales@ fusedsolutions.com |
|
Run
all aspects of customer care with an in-depth, scripted knowledgebase
|
Priced
per seat, either hosted or licensed
|
| RightNow
CRM READ PROFILE |
|
|
|
|
Reaches
beyond ticketing to improve a company's interaction with customers
|
Prices
are not published
|
| Wombat
Help Desk READ PROFILE |
|
|
platypus@ tucows.com |
|
Proactive
solution that can be used for project tracking as well as ticketing.
|
$500
+ $150/year for 1,000 subscribers
|
| WonderDesk READ PROFILE |
|
|
|
fully web-based. |
Fully
web-based, with a focus on flexibility and ease of use.
|
$499
for Standard version
$2,499 for SQL version |
ISP-Planet's
RSS feed
