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Provider
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Auto-Update Frequency
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Content Type & Direction
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Additional Comments
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| Cable & Wireless |
ASP model | Min 15 Minutes
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Inbound and/or outbound mail |
Quarantine or Delete, reports via Customer Portal | Uses three commercial-grade scanners and a heuristics based scanner |
| ClearPath Networks |
Network-based | Continuously
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Inbound HTTP, SMTP, POP, FTP, EXE files
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Quarantined in message center, e-mail notification sent to user, user logs in to review, repair and/or deliver | Network based service filters mail received for each customer. Includes anti-spam service that can be customized by individual users. |
| Trend Micro, InterScan, VirusWall | Minimum Weekly, plus emergency updates for major outbreaks
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Inbound
and outbound SMTP, HTTP, FTP
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Clean if possible, else Quarantine. Reporting via Secure Portal | Available only as firewall option. As a Trend partner, Guardent receives and automatically installs emergency signature updates on client devices for fast response to new threats. |
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| Interliant, Inc. |
ASP model | As required
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Inbound
and outbound SMTP, Notes, Exchange
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Delete, Strip, Clean, Quarantine. NOC investigates and alerts customer. Logs and reports available through various methods | Provided in conjunction with Interliant's managed messaging / hosting services |
| Internet Security Systems |
McAfee VirusScan ASaP | Minimum 4 hours
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Inbound
and outbound HTTP, SMTP, POP, FTP
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Strip, Delete, Repair, Quarantine. Secure Web-based reports detail enterprise-wide information | Available only as firewall option. Auto-updated desktop AV is an option. Three deployment methods: Common, Silent, and Push. |
| Network Associates, Inc. |
ASP model | 4 Hours (2Q03)
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VirusScreen: Inbound and outbound e-mail VirusScan: On-Access and On-Demand scanning of floppies, CDs, downloads, mail attachments, shared files, and online services |
VirusScreen: Clean or Quarantine, Administrator and Sender are notified about quarantined mail VirusScan: Automatically Clean, Delete, or Quarantine for future analysis and origin tracing Both: Web-based reporting |
Supported by McAfee AVERT (Anti-Virus Emergency Response Team) VirusScreen: Standalone service. Quarantined mail is stored for review—admin can delete files or forward cleaned messages. VirusScan: ICSA-certified managed firewall option. Online deployment via Common, Silent and Push methods. |
| SBC Communications |
SonicWALL (McAfee) | Daily
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Inbound and outbound HTTP, SMTP, POP, FTP
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Repair, Quarantine, or Delete. Overview and drill-down reports through SonicWALL GMS, in conjunction with SBC Web Portal | Available alone or as firewall option. Optional mail attachment filtering based on central list. Service includes standard and priority policy changes at customer request. Appliance enforces AV policy as PC attempts to the Internet. 24x7 technical assistance and troubleshooting. |
| Secure Designs, Inc. |
NOC-based | 3 Hours
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Inbound and outbound SMTP
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Quarantine and Sender notified | Standalone service. |
| SecurePipe, Inc. |
Sophos |
Pushes updates when available from Sophos |
Inbound SMTP
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Quarantine and intended Recipient and Sender notified. Reports through Security Console.com | Offered to all of SecurePipe's managed service customers. Allows port 25 on the customer firewall to be locked down to Internet traffic. |
| TruSecure Corporation |
ASP model (Sophos) |
30 Minutes |
Inbound and/or outbound SMTP
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Repair, Quarantine, Strip, or Delete. Alerts forwarded by customer's choice of methods (mail, fax, secure Web portal posting). Summary reports available via secure Web portal | ShadowMail is a gateway-based standalone service that combines AV and Content Filtering. Rule sets for Content and Spam blocking are customizable and based on specific customer needs. |
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MCI
(WorldCom)
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McAfee, F-Secure, Vfind & MessageLabs Skeptic |
Continuously |
Inbound and outbound SMTP, POP |
Sender, Recipient, and Administrator notified by e-mail. Stripped file is kept in secure location for 30 days to allow more investigation or cleansing. |
Service is available to MCI EMEA customers. Provides Redundant Scanning Infrastructure. |
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Provider
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Approach & Depth
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Analysis & Response
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Additional Comments
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