ISP-Planet - Technology - RFP: Managed VPN Appliances for Broadband SMBs-RapidStream - Pg. 3

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RFP Series: VPN for Broadband SMBs
R apidStream—continued


Table of Contents:
Introduction Solution Sets Requirements Map ISP Support Programs & References Summary

Requirements Map:
What follows is a checklist of the RFP requirements, indicating Yes/No compliance. Of course, RapidStream products are designed to provide:

• Turn-key hardware solution
• No truck roll required for existing accounts
• Remote configuration of all but basic network parameters
• Remote activation of add-on features

•		Software/Policy Installation:
Yes		Central (ISP) policy definition and update
Yes		Central (ISP) software update
Yes		IPSec client support for all Windows OSs

•		Physical:
Yes		Two or more 10BaseT or 10/100 ports
Yes		Support for both DSL bridging modem and router environments
Yes		AC Power
No		Enclosure should be tamper-resistant

•		Management:
Yes		Enable secure remote management by ISP NOC
Yes		Some method of out-of-band management in case of failure
Yes		Configuration backup/restore
Yes		Enclosure should be tamper-resistant
Yes		Remote diagnostics; ping and traceroute
Yes		Enable customer management of remote access user accounts
Yes		Single-point administration of multiple devices from ISP NOC
Yes		Configuration change audit trail

•		Monitoring:
Yes		Enable remote monitoring from ISP NOC
Yes		For site-to-site tunnels, traffic stats; minimum, avg. throughput, downtime
Yes		For remote user tunnels, user session stats; minimum, connection log
Yes		Configurable real-time alerts; SNMP, email, and/or pager
Yes		Event logging, stored locally and aggregated centrally

•		Firewall Features:
Yes		Stateful inspection and/or application proxy firewall
Yes		ICSA certification
Yes		Logging with configurable detail, alerting
Yes		Network/Port address translation
Yes		DMZ option

•		VPN Features:
Yes		IPSec support for ESP, 3DES, SHA-1, and Diffie-Hellman Group2
Yes		IKE automated key management
Yes		IPSec or IPsec/L2TP for remote access
Yes		IPSec/IKE-level diagnostic tools
Yes		ICSA certification and/or VPNC brand
Yes		Authentication: Pre-Shared Secret, X.509, and RADIUS

•		A La Carte Options:
No		Content-filtering plug-in
No		Intrusion detection plug-in
No		Antivirus scanning plug-in

•		Vendor Support:
Yes		Technical support, accessible 24/7 to ISP NOC
Yes		Marketing support program
Yes		ISP staff training program
Yes		24-hour parts replacement and warranty program
Yes		Software upgrades and patches available on-line

RapidStream Technologies RFP:
< Introduction < Solution Sets Requirements Map	ISP Support Programs & References > Summary >

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